Follow the steps below to withdraw funds from your trading account in the Axi mobile app using your card: 

• Open the app and log in. Note: Make sure you are logged into your live account.
• Click on the “Person” icon in the top right corner.
• Select “My Accounts” from the menu, then click “Withdraw”.

• Choose the account you want to withdraw funds from.  

Note: If you have multiple trading accounts, make sure you select the correct one. 

• Enter the amount you wish to withdraw. 

IMPORTANT! If you have previously deposited using a credit/debit card but have not yet withdrawn via your card, you will need to withdraw back to the source of the initial deposit (read more about our Return to Source policy).

• To withdraw, enter the withdrawal amount in the “card” option. Ensure you check the currency selected for your withdrawal, then click “Continue”.
• If you've already withdrawn funds using the same card you used to deposit, you'll be able to withdraw your profits through any method of your choice.

• Click "Continue" and you'll be prompted to choose a card to receive the withdrawal.

IMPORTANT! If you wish to withdraw to a specific card, you must first make a successful deposit using that card for it to appear as a withdrawal option.

Please note: Different withdrawal methods have varying minimum withdrawal amounts. If you enter an amount lower than the minimum, you will not be able to proceed with the withdrawal. 

• Review the details and make sure that everything is correct. Once confirmed, click “Request Withdrawal” to submit your request for processing. 

Important notes: 

• After submitting your withdrawal request, the amount will be deducted from your balance while processing.
• If the withdrawal request is unsuccessful, the amount will be returned to your balance, and you will receive an email from our Client Services team explaining the reason for the failure and the next steps.