💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

Why does my MT4/MT5 account execute trades slowly?

If you notice delays when opening or closing trades on MT4/MT5, this may be caused by slow internet connectivity, high server latency, or limited system performance.

To resolve this:

  • Ensure that your internet connection is stable and quick.
  • Reduce the number of open chart windows or active indicators within the platform.
  • Close unnecessary programs running in the background to free up system resources.

If the issue persists, restarting the platform or switching to a lower network load (such as using a wired connection or different Wi-Fi) may help improve performance.

Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.