If you haven’t received your CPA payment, here are a few reasons:

1. Client Trading Activity: Your clients must trade at least two standard lots for you to qualify for CPA.
2. Deposit Requirements: Clients must meet the minimum deposit requirements within 60 days of their first deposit. If this condition was not met, your CPA may be reduced or withheld.
3. Commission Threshold: There’s a minimum payout threshold for CPA payments. If your earned CPA hasn’t reached the threshold, the payment will be withheld until it meets the required amount.
4. Customised Commission Structures: If you have a customised commission structure, the terms may differ from standard commissions.
5. Payment Processing Timeline: CPA payments are processed monthly and paid within 15 days after the calendar month ends. For example, if the client triggers CPA in August, the payment will be processed in September.

If you’ve checked all the above factors and still haven’t received your CPA payment, please contact your Account Manager. They can help clarify any discrepancies and provide further assistance.