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Why was my rebate not paid in full?

Please note that in order to be considered for an Introducing Broker partnership with Axi, you are required to be licensed by the FCA.

There are a few reasons why your rebate may not have been paid in full:

  • Trading Volume: Rebate payments are linked to the trading volume of your referred clients. If the volume is lower than expected, it may impact the rebate amount.
  • Account Type: The type of account your referred clients have could affect your rebate. Some account types may not qualify for full rebates.
  • Tier System: Rebates can depend on specific tiers that are determined by trading activity. If you haven’t met the required criteria for a higher tier, your rebate may be lower.
  • Pending Trades: If any of your referred clients' trades are still pending, it may delay or reduce your rebate payment.
  • Compliance Issues: Rebates may also be adjusted or withheld due to compliance or regulatory requirements.

For a detailed explanation or if you believe there’s an issue with your rebate, please contact your account manager. They can provide more specific information about your rebate.

If you're not sure who your Account Manager is, don’t worry – simply reach out to our Client Services team, and we’ll connect you to the right person.

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