💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

Now that I’ve migrated my account, can I create another Axi account using a new email address?

At Axi, each client can only have one profile registered with a single email address. We don’t allow duplicate accounts, so any new applications using a different email while an existing profile is still active will be declined.

If you’d like to open a new account with a different email address (one that’s never been used with Axi), you’ll first need to fully close your current profile. This means making sure all accounts under your profile have zero balances, no open trades, and are fully closed. Once that’s complete, you’re welcome to register again with your new email.

If you're simply looking to manage multiple trading accounts, you can easily apply for sub-accounts under your existing profile.

Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.