To withdraw funds, log in to the Client Portal and navigate to the Funds section. Select Withdraw from the top menu, then follow these steps:

• Choose the trading account (MT4 account) from which you want to withdraw funds.

IMPORTANT: Make sure to select the correct account number from which to withdraw, especially if you have more than one MT4 account. Withdrawing into the wrong account may require you to request an internal transfer, which could cause delays as we will need time to process it.

• Select your withdrawal method

• Input the amount you wish to withdraw.

• Select the card where you’d like to receive your withdrawal. If you have multiple cards, make sure to choose the correct one by verifying the last 4 digits. Please bear in mind that each withdrawal method has a minimum withdrawal amount, which will also be displayed in the Client Portal. For card withdrawals, the minimum is 5 USD (or its equivalent). If you enter an amount below this, you won’t be able to complete the withdrawal process.

• Once you have checked that all details are correct, click ‘Request Withdrawal’ to submit the request for processing. Please note that we take 1-2 business days to review and process your withdrawal request.

IMPORTANT: Please note after submitting a withdrawal request, your balance will be reflected after the deduction while it is in the midst of processing. Should your withdrawal request be unsuccessful, you will see the amount returned into your balance and an email from client services will be sent to you on the reason for failure and the next steps.