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How do I upload documents to verify my MT4 trading account?

Once you have filled out the Axi account application form, use the steps below to upload your ID verification documents:

How to verify your ID: 

  • Login to the Axi Client Portal

  • Click the 'Verify ID' button to upload your ID document.

Note: Until ID verification is complete, you can deposit and trade up to $5,000 USD but cannot withdraw profits. Once your identity is verified, deposit and withdrawal limits will be removed. 

  • Select your identification type (passport, national ID, or driver's license). 
  • Click “Continue”. 
  • Click “Start” to begin the electronic verification process. 
  • Choose how you want to upload your document (upload directly from your computer, or take a photo). 

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AI-generated content may be incorrect.A screenshot of a screen

AI-generated content may be incorrect.

  • Once you have uploaded the document, click “Continue”. 

Important!

  • Images must show all four corners of the original document.
  • Images must be clear, legible and in full colour; they should not be blurry, black and white, or overly flash-lit. 
  • If you are uploading a driver's license or national ID, please upload both the front AND back of the document.

After successful submission, you will receive a confirmation message.

Please note: If your identity cannot be automatically verified, a manual document review typically takes 1-2 business days.

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