💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

為什麼我的加密貨幣入金還沒到帳?

大多數加密貨幣入金通常會很快到帳。如果您的入金在 1 小時內仍未顯示,請聯絡我們的支援團隊。

為協助我們有效查核,請在您的訊息中提供以下資訊:

  • 交易Hash(TXID)
  • 發送錢包地址
  • 轉帳所用幣種與網路
  • 您的交易帳戶 ID
  • 截圖(如有)

我們的客戶服務團隊會盡快查核該筆交易。

還有其他問題?提交請求

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.