Khavina Mahendran
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Recent activity by Khavina Mahendran-
Is Pelican Copy Trading available on MT5?
No, Copy Trading is currently not available for MT5 trading accounts.
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Is Axi Select available for MT5?
No, Axi Select is currently not available for clients in your country of residence.
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Why can’t I access the Client Portal anymore?
As part of our upgrade to a new and improved Client Portal, access to the old portal is no longer available. To continue trading with Axi, you'll need to complete the migration process. When you tr...
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Can I participate in promotions with my MT5 trading account?
Yes, you can register and take part in Axi promotions using your MT5 account. Axi offers promotions and bonuses from time to time, and whenever one becomes available, we’ll notify eligible clients.
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With the Client Portal migration, can I still use the same payment methods as before?
The deposit and withdrawal options available to you will continue to be based on your country of residence, just like before the migration. Many of the payment methods you previously used may still...
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What kind of statements will I receive?
Similar to the MT4 trading account, you will receive daily and monthly statements for your MT5 trading activity. Note: Daily statements are only issued if you have an open trade or make a transacti...
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Can I connect MT5 to a PAMM or MAM account?
No. PAMM/MAM functionality is currently only supported on MT4.
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Why can’t I withdraw to my card?
You may need to make a small deposit using that same method before it becomes available for withdrawals. This step helps verify that the payment method belongs to you and ensures your funds are sen...
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Why did my account "miss" or not copy all trades from a Signal Provider?
If you go on the Axi Copy Trading app and click “Positions” then “Missed”, there should be an explanation as to why you missed a few trades.If there is no comment or don't understand the reason, pl...
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What are the withdrawal fees and how do they work?
At Axi, we aim to make managing your funds simple, transparent, and cost-effective. Below you’ll find key details about withdrawal fees and conditions to help you plan your transactions confidently...