Khavina Mahendran
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Activity overview
Latest activity by Khavina Mahendran-
Khavina Mahendran created an article,
What are the withdrawal fees and how do they work?
At Axi, we aim to make managing your funds simple, transparent, and cost-effective. Below you’ll find key details about withdrawal fees and conditions to help you plan your transactions confidently...
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Khavina Mahendran created an article,
Where can I use my MT5 demo account?
You can access your MT5 demo account on both the MT5 desktop platform and the MT5 mobile app (iOS and Android), where all demo trading features are fully available.Please note that MT5 demo account...
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Khavina Mahendran created an article,
How do I download daily and monthly statements on the Axi mobile app?
To stay on top of your trading history, here’s how you can quickly download daily or monthly statements from the Axi Trading Platform. Open the Axi Trading Platform and sign in to your account. Tap...
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Khavina Mahendran created an article,
How do I navigate and use the Axi mobile app?
The Axi Trading Platform is a mobile trading app that that gives you quick access to global markets. Whether you are monitoring different asset classes, managing positions, or handling your account...
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Khavina Mahendran created an article,
What is a Spread Betting Account?
A Spread Betting account allows clients to speculate whether the price of a trading instrument is going up or down at a specific point in time. If the market price goes in the same direction as you...
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Khavina Mahendran created an article,
Why can’t I withdraw to my card?
You may need to make a small deposit using that same method before it becomes available for withdrawals. This step helps verify that the payment method belongs to you and ensures your funds are sen...
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Khavina Mahendran created an article,
What is the link to access the IB portal?
You can access the Introducing Broker (IB) portal by clicking on the following link: IB PortalSimply log in using your rebate account credential to manage and view your account.
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Khavina Mahendran created an article,
What if I have both a personal and a corporate account, but only one has migrated — why is that?
That’s expected. Just like with joint accounts, corporate and personal accounts are included in different migration phases.If only one of your accounts has migrated so far, the other will follow in...
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Khavina Mahendran created an article,
After migrating to the new client portal, why is Autochartist no longer showing in my account?
Your Autochartist access was not automatically transferred to the new portal, You will need to re-enrol to continue using the service.The upgrade process did not move your existing Autochartist su...
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Khavina Mahendran created an article,
Can I open an MT4/MT5 account via the Axi Trading mobile app?
Yes, you can now open additional MT4 or MT5 accounts directly through the Axi Trading mobile application, without needing to access the Client Portal. A maximum of five additional trading accounts ...