💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

How can I remove/delete a credit/debit card via the Axi Client Portal?

  • Log in to the Axi Client Portal. 
  • Once logged in, click on Funds.
  • Under the Funds section, select the Manage tab; this will display all your saved payment methods.
  • Click on the Card tab.
  • Find the debit/credit card that you wish to delete and click the trash bin icon next to it.

  • A confirmation pop-up will appear. Click Delete to proceed. If successful, a confirmation message will display.

Important! 
You can only delete a debit/credit card if you have already removed the Return to Source (RTS) balance associated with it. To do so, you must withdraw the amount deposited via this card before proceeding with its removal. 

If you are unable to remove your credit/debit card, please contact our Client Services team for assistance. 

Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.