Follow the steps below to withdraw funds from your Axi trading account using Neteller and the Axi mobile app:

• Open the app and log in. Please ensure you are logged into your live account.
• Click on the ‘profile’ icon in the top right corner.
• Select ‘My Accounts’ from the menu, then click Withdraw.

• Choose the account you would like to withdraw funds from.

Important! If you have multiple trading accounts, ensure you select the correct one.

• Enter the amount you want to withdraw.
• Select Neteller as the withdrawal method and choose your preferred currency.

• After clicking Continue, you will be prompted to select a Neteller e-wallet for the withdrawal. The e-wallet will be identified by the email address linked to your Neteller account.

Important! If you want to withdraw to a specific email, you must first make a successful deposit using that email. It will then appear as a withdrawal option.

• Review the details and ensure everything is correct. Once confirmed, click Request Withdrawal to submit your request for processing.

Important notes:

• After submitting your withdrawal request, the amount will be deducted from your balance while processing.
• If the withdrawal request is unsuccessful, the amount will be returned to your balance and you will receive an email from our Client Services team explaining the reason for the failure and the next steps.