Important! This method is only available to residents of Thailand.

Follow the steps below to withdraw funds from your trading account:

• Log in to the Axi Client Portal
• Add a New Bank Account (if this is your first time using Local Money Transfer):
  • Go to the ‘Manage’ section.
  • Click ‘Add’ to register a new bank account.

Note: You must have a verified bank account before submitting a withdrawal request. If you already have a saved and verified bank account, you can go directly to the ‘Withdraw’ tab to apply.

• Enter the required bank account details, including:
  • Nickname (optional)
  • Account Holder Name
  • Account Number (10 numerical digits (numbers only, no spaces))
  • Bank Name (select from the dropdown menu)

• Click ‘Continue’ to proceed.
• Upload a clear bank statement or the bank passbook that matches your Axi account name, showing your name, account number, and a date within the last six months, as statements not meeting these criteria will be rejected.

The bank statement or the bank passbook is needed for verification purposes. Bank statements are official documents issued by your bank or downloaded via online banking.

Please ensure that your bank statement or the bank passcode meets the following requirements:

• Must include your name, bank account details, and date.
• The owner's name on the statement must match the name on your Axi profile.
• The statement should not be older than six months.
• Accepted file types for upload include JPEG, PNG, PDF, and HEIC, with a maximum file size of 6 MB. IMPORTANT: Bank statements are different than Bank receipts.

Please note: only the first page of your bank statement is required, provided it contains the following information:

• Name/Logo of your bank
• Bank account name
• Bank account number/IBAN
• Swift/BIC

• After uploading the document, click “Submit for Review.”
• Verification typically takes a few minutes.

Once approved, your bank account will appear in your profile.

• Select ‘Withdraw’ from the top menu.
• Input the amount you want to withdraw. 

Note: If you have already deposited using Local Money Transfer, you can only withdraw up to the initial deposit amount due to the Return to Source (RTS) policy.

• Once the RTS balance has been consumed, you will be able to withdraw the remaining amount (profit). To do so, enter your withdrawal amount in the ‘Money Transfer (THB) option and select your preferred currency for the transaction.

IMPORTANT: Each withdrawal method has a minimum withdrawal amount. This will also be displayed in the Client Portal. If you enter an amount below the minimum, you will not be able to complete the withdrawal process. It is also important to note that different currencies have different minimum withdrawal amounts.

• Select the account you would like to withdraw. If you have only one registered bank account, it will be automatically selected for withdrawal.

• Click ‘Continue’ – your method will be saved automatically.

• Once you have checked that all details are correct, click ‘Request Withdrawal’ to submit the request for processing. 

Please note: It takes 1-2 business days to review and process your withdrawal request.

IMPORTANT: Once a withdrawal request has been submitted your balance will be reflected after the deduction, while it is processing. If your withdrawal request is unsuccessful, the amount will be returned to your balance and our Client Services team will email to advise the reason for failure and the next steps.