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Arlo
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Why do I need to verify my phone number or use an app like Authenticator?

To keep your account safe, MFA (Multi-Factor Authentication) adds a layer of protection so only you can access your account—even if someone else knows your password.

You can choose:

  • Authenticator App: Use an app like Google Authenticator, Authy, or Microsoft Authenticator for codes.
  • Phone: A code is sent to your phone - you can choose to receive it via text message (SMS) or voice call.

You’ll be asked to verify your identity during:

  • Signup
  • Login
  • Adding a wallet
Have more questions? Submit a request

Other resources

Other information you may find useful

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