💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

How do I create my account and set up MFA (SMS or app)?

To protect your account, we ask you to verify your phone and set up multi-factor authentication (MFA). This ensures only you can access your account.

Here’s how to sign up and set up your preferred security method:

Go to the Sign-Up Page 👉 Choose your country, then click Continue 

A screenshot of a sign up form

AI-generated content may be incorrect.

Enter Your Email & Password

  • Use a strong password
  • Agree to the terms
  • Click Continue
A screenshot of a computer screen

AI-generated content may be incorrect.

Choose Your MFA Method For added security, you’ll now set up Multi-Factor Authentication (MFA)

A screenshot of a login page

AI-generated content may be incorrect.

You can choose:

Option 1: SMS (Mobile Verification)

  • Enter your mobile number
  • You’ll receive a 6-digit code via SMS
  • Enter the code (valid for 5 minutes)
  • MFA setup is complete using your phone
A screenshot of a phone

AI-generated content may be incorrect.

 

A screenshot of a phone

AI-generated content may be incorrect.

Option 2: Authenticator App (e.g., Google Authenticator)

  • A QR code will be shown on screen
  • Open your preferred authenticator app
  • Scan the QR code
  • Enter the 6-digit one-time code generated in the app
  • Click Continue
A screenshot of a qr code

AI-generated content may be incorrect.

You're all set! Your account is now protected and you’ll be directed to the Client Portal or next onboarding step.

A screenshot of a video game

AI-generated content may be incorrect.

 

Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.