Khavina Mahendran
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Activity overview
Latest activity by Khavina Mahendran-
Khavina Mahendran created an article,
What are the withdrawal fees and how do they work?
At Axi, we aim to make managing your funds simple, transparent, and cost-effective. Below you’ll find key details about withdrawal fees and conditions to help you plan your transactions confidently...
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Khavina Mahendran created an article,
Why do I need to accept the new EULA?
When you open the copy-trading app, you may see a pop-up asking you to accept a new End User License Agreement (EULA). This update is part of the app’s latest legal documentation changes. Your copy...
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Khavina Mahendran created an article,
Where can I use my MT5 demo account?
You can access your MT5 demo account on both the MT5 desktop platform and the MT5 mobile app (iOS and Android), where all demo trading features are fully available.Please note that MT5 demo account...
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Khavina Mahendran created an article,
How do I download daily and monthly statements on the Axi mobile app?
To stay on top of your trading history, here’s how you can quickly download daily or monthly statements from the Axi Trading Platform.Open the Axi Trading Platform and sign in to your account.Tap t...
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Khavina Mahendran created an article,
How do I navigate and use the Axi mobile app?
The Axi Trading Platform is a mobile trading app that that gives you quick access to global markets. Whether you are monitoring different asset classes, managing positions, or handling your account...
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Khavina Mahendran created an article,
Why can’t I withdraw to my card or eWallet?
You may need to make a small deposit using that same method before it becomes available for withdrawals. This step helps verify that the payment method belongs to you and ensures your funds are sen...
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Khavina Mahendran created an article,
What is an Axi Premium account?
Axi Premium accounts offer preferential spreads and rebates for traders and Axi partners. This account is only available to residents of a select number of Asian countries who meet specific criteri...
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Khavina Mahendran created an article,
What is the link to access the IB portal?
You can access the Introducing Broker (IB) portal by clicking on the following link: IB PortalSimply log in using your rebate account credential to manage and view your account.
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Khavina Mahendran created an article,
What if I have both a personal and a corporate account, but only one has migrated — why is that?
That’s expected. Just like with joint accounts, corporate and personal accounts are included in different migration phases.If only one of your accounts has migrated so far, the other will follow in...
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Khavina Mahendran created an article,
Do I need to re-enrol on the Axi Trading Room when migrating to the new client portal?
Yes, you’ll need to re-enrol.When you move to the new client portal, your previous access to the Axi Trading Room will not carry over. To continue using the Trading Room, you must sign up again.Re-...