Your Autochartist access was not automatically transferred to the new portal, You will need to re-enrol to continue using the service.The upgrade process did not move  your existing Autochartist su...

Note: This article applies only to the MetaTrader 5 platform. If you're using MetaTrader 4, this information may not be relevant.Market Depth (Level 2) shows real-time bid and ask volumes, but if i...

Yes, but you’ll need to link your account to the app first in order to view open trading activity. Once linked, you'll be able to see all Signal performance statistics and current trading exposure.

No. A trading account is designated as either as an MT4 or as an MT5 when it is created.   MetaTrader version cannot be changed thereafter. 

Knowing when markets are open and closed can have an important effect on your trading. To view trading session times for individual trading instruments, simply log into MT5, right-click on the inst...

To place a Trailing Stop on an open trade, from the MT5 terminal table you will need to go to the Trade tab, right-click on the trade, then click Trailing Stop and choose the required number of poi...

Axi offers a wide range of trading instruments through the MT5 platform. To find or add a new product to trade, follow these steps: Steps to Add a Trading Instrument: Log in to the MT5 platform. O...

If you notice delays when opening or closing trades on MT4/MT5, this may be caused by slow internet connectivity, high server latency, or limited system performance.To resolve this:Ensure that your...

Important: This method is only available to residents of Brazil. Follow the steps below to withdraw funds from your trading account in the Axi mobile app using PIX:  Open the app and log in. Note:...

Yes, you can log into your Client Portal using your registered email and password, whether you have an MT4 or MT5 account.