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How can I deposit funds into my MT4/MT5 account using Bitwallet?

Important! This method is only available to residents of Japan.

Follow the steps below to deposit funds into your trading account using Bitwallet:

  • Log in to the Axi Client Portal.
  • Navigate to the “Funds” section on the left-hand menu.
  • Choose the “Deposit” option from the top menu.
  • Select the trading account you want to fund by clicking “Add Funds”.

IMPORTANT: If you have multiple MT4/MT5 accounts, make sure you choose the correct account number. If you deposit into the wrong account and an additional internal transfer is required, there may be a delay in processing your request.

  • Select “Bitwallet” as your deposit method.
  • Enter the amount you would like to deposit. 

Note: Please ensure you meet the minimum deposit requirements for Bitwallet. Depositing an amount lower than the minimum will prevent you from completing the transaction. 

  • After confirming the amount, review your deposit details carefully and click “Make Deposit” to proceed to the Bitwallet portal. 
  • You will then be taken to Bitwallet’s payment portal. Check the payment information, click “Users who have an account with Bitwallet”, log in, and complete your deposit.
  • If you don’t have a Bitwallet account, you can create one directly in the portal by following the steps below:
    • Click “Sign Up” and select your country of residence and enter your email address.
    • Choose your preferred account type, then click “Continue”.
    • Complete the verification process, then click “Proceed to Authentication”.
    • Enter the 4-digit code sent to your registered email address.
    • Provide the following personal details:
      • First and Last name
      • Gender
      • Date of birth
      • Nationality
      • Residential Address
      • Phone Number
    • Set up your security question and select your communication preferences, then click “Next”.
    • Confirm the purpose of your account usage, then click “Next”.
    • Read and agree to the Terms and Condition, then click “Confirm your entry”.
    • Review all the details you’ve entered and click “Complete Registration”.
  • Once you have successfully created your Bitwallet account, carefully review the deposit details, then click the “Make a Settlement” button to proceed. 

IMPORTANT: The agent payment fee is fully covered by Axi — you will not be charged for it.

  • Once the deposit is complete, click “Return to Merchant” to go back to the Axi Client Portal. You will now see the deposit reflected in your MT4/MT5 account.  
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