💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

Can I view my deposit and withdrawal history on the Axi Trading Platform app?

Yes, you can view the funding history for both your live and demo accounts using the Axi Trading Platform app.

How to view your deposit and withdrawal history (two ways):

First method:

  1. Open the Axi Trading Platform app.
  2. Click on the “Profile” icon in the top-left corner.
  3. Tap “Funding History”.

Here, you can search for:

  • All deposits and withdrawals
  • Only deposits or only withdrawals
  • The account you want to check (you can view all accounts or select a specific one)
  • Payment method (bank transfer, card, e-wallet, etc. — this may depend on the options you used to deposit/withdraw and country of residence)
  • Search for your funding history by selecting a specific date range or choose from pre-determined date options.
  • Status of your deposit or withdrawal (e.g., Cancelled, Failed, Processing, Rejected, Success)
    • Cancelled means the attempt was cancelled
    • Failed means the attempt did not go through
    • Processing means the request is being processed
    • Rejected means the request wasn’t processed
    • Success means the funds have been successfully deposited or withdrawn

Important: If you need more details about your deposit/withdrawal status, please contact Customer Support.

Note: It may take 1-2 business days for our team to process any withdrawal request.

Second method:

  1. Open the Axi Trading Platform app.
  2. Click on the “profile” icon in the top-left corner.
  3. Tap “My Account” and then tap the small paper icon in the top-right corner.
  4. You will be redirected to the “Funding History” tab.

You can view your funding history for up to 365 days before the current date.

Important: Trading History is different from Funding History. Trading History shows your trades (e.g., stop loss, take profit) along with deposits and withdrawals.

Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.