Important: This method is only available to residents of China.

Follow the steps below to withdraw funds from your trading account in the Axi mobile app using Local Money Transfer: 

• Open the app and log in. Note: Ensure you are logged into your live account.
• Click on the Profile icon in the top right corner.
• Select “My Accounts” from the menu, then click “Withdraw”.

• Choose the account you want to withdraw funds from.  

Note: If you have multiple trading accounts, make sure you select the correct one. 

• Enter the amount you wish to withdraw. 

IMPORTANT: If this is your first withdrawal via Local Money Transfer after a deposit, you will need to withdraw back to the source of the initial deposit (read more about our Return to Source policy).

• To initiate this withdrawal, enter the amount in the “Money Transfer (CNY)” option. Ensure you check the currency selected for your withdrawal, then click "Continue" 

If you have already withdrawn back to the original source, you will be prompted to choose or add a Local Money Transfer account from which you'd like to withdraw. 

Note: To add a new bank account, you will be required to enter your bank account details and upload a bank statement or bank booklet for verification.

• If adding a new account, enter the required bank account details, including:
  • Nickname (optional)
  • Account Holder Name
  • Account Number (10 numerical digits, no spaces)
  • Bank Name (select from the dropdown menu)

• Click “Continue” to proceed.
• Upload a clear bank statement or the bank passbook that matches your Axi account name, showing your name, account number, and a date within the last six months, as statements not meeting these criteria will be rejected.
• Accepted file types for upload include JPEG, PNG, PDF, and HEIC, with a maximum file size of 6 MB. 

Note: Only the first page of your bank statement is required, provided it contains the following information: 

• Name/Logo of your bank
• Bank account name
• Bank account number/IBAN
• Swift/BIC 

• After uploading the document, click “Submit for Review” 

Note: This is an automated verification process and typically completes within a few minutes. 

• Once your bank account has been successfully added and verified, you will be able to select the account to receive the withdrawal.
• Review the details and make sure that everything is correct. Once confirmed, click “Request Withdrawal” to submit your request for processing. 

Important notes: 

• After submitting your withdrawal request, the amount will be deducted from your balance while processing.
• If the withdrawal request is unsuccessful, the amount will be returned to your balance, and you will receive an email from our Client Services team explaining the reason for the failure and the next steps.