Important: This method is only available to residents of the Middle East. 

Follow the steps below to withdraw funds from your trading account in the Axi mobile app using Apple Pay or Google Pay:  

• Open the app and log in to your Live account. 
• Click the “Profile” icon in the top right corner. 
• Select “My Accounts” from the menu, then click “Withdraw”. 

• Choose the account you want to withdraw funds from.   

Note: If you have multiple trading accounts, make sure you select the correct one.  

• Enter the amount you wish to withdraw.  

Important: Due to our Return to Source (RTS) policy, you can only withdraw up to the initial deposit amount if you made a deposit using Apple Pay or Google Pay. If you have made multiple deposits (e.g., four times), you'll see a separate withdrawal option for each. You can withdraw the full amount or make partial withdrawals from each deposit, up to the original amount. Any additional profits can be withdrawn via the available withdrawal methods (e.g., Bank Transfer).   

• Select the specific deposit you want to withdraw from (full or partial amount).
• Check the minimum and maximum withdrawal limits. An error message will appear if your request is outside these limits.   

Withdrawal via Apple Pay

Withdrawal via Google Pay

• Review the details and make sure that everything is correct. Once confirmed, click “Request Withdrawal” to submit your request.   

Note: You can submit multiple refund or withdrawal requests for different deposit amounts. However, only one withdrawal request can be processed per deposit at a time. Once the first request for a specific deposit is completed, you may submit a request for the remaining balance from that RTS option.    

Note: Your withdrawal request will be reviewed and processed within 1–2 business days.

Important: Once a withdrawal request is submitted, your account balance will reflect the deduction while the request is processing. If your withdrawal request is unsuccessful, the amount will be returned to your balance, and our Client Services team will email you to explain the reason and next steps.