💬
Arlo
We give you the edge to succeed.
Markets Hero Background

How can we help?

Check our self-serve options or use our search.

What are the common issues when assigning or unassigning accounts in a PAMM setup?

When assigning or unassigning accounts within the PAMM setup, the following common issues may arise:

  1. Document Upload Requirements:
    When registering a client through the PAMM portal, the client’s documentation may need to be manually uploaded. This can sometimes cause delays in the account setup process.
  2. Closing a PAMM Investor Account:
    Before closing an Investor account from the PAMM Master account, make sure the investor has properly unsubscribed from any active strategies. It’s important to contact your Account Manager to confirm the disconnection process and avoid any issues with account closure.
Have more questions? Submit a request

Other resources

Other information you may find useful

Trading

Get useful trading tools and resources to enhance your trading experience and knowledge

Learn More

Contact

Speak to your local Axi contact whenever you need assistance

Contact Us

Funds

Discover our secure payment methods for managing your funds

Learn More

Still need help?

We're happy to assist you, whenever you need us.