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About Axi
About Axi
Getting Started
Trading Accounts
My Axi Account
Deposits and Withdrawals: MetaTrader
Markets
Trading Platform: MetaTrader 4
Trading Platform: MetaTrader 5
Trading Platform: Axi Trading Platform (Mobile App)
Trading Tools
Getting Started
Axi Select
Trading Accounts
Payments
Markets
Margin and Leverage
Trading Platform: Axi Trading Platform (Mobile App)
Trading Tools
Partnerships
Educational Videos
About Axi
Trading Accounts
Deposits and Withdrawals: Axi Trading Platform (Mobile App)
Trading Platform: Axi Trading Platform (Mobile App)
Educational Videos
Getting Started
MT4 Troubleshooting
Trading Platform: MetaTrader 4
Margin and Leverage
My Axi Account
Markets
Trading Tools
Deposits and Withdrawals: MetaTrader
Partnerships
About Axi
My Axi Account
Trading Platform: MetaTrader 4
Trading Platform Troubleshooting
Trading Platform: MetaTrader 5
Axi Trading Platform Troubleshooting Guide
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How do I close my Axi Trading Platform account?

Updated 3 months ago

Follow these steps to close your account:

  1. Log in to the Axi Trading Platform app.

  2. Click on the ‘person’ icon (main menu)

  3. Click on your profile.

  4. Choose the Account Closure option.

  5. A pop-up will appear asking if you would like to proceed with closing your account. Click Accept or Deny based on your choice.

Important notes:

  • Before an account can be closed it must have a zero balance and no pending open trades.

  • Once your account is closed, it cannot be reopened.

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