How do I upload identification documents to verify my Axi Trading account?
Updated 2 months ago
You can upload your identification documents directly through the Axi mobile trading app once you’ve completed the application process.
Note: Until your identity is verified, some restrictions – including deposit and withdrawal limits – will apply to your account.
Follow the steps below to upload an ID document:
Log in to your account (using the email and password associated with your account).
Click "Start ID Verification", which will take you to the ID selection screen.
Choose your preferred identification document (Passport, National ID, or Driver’s License).
Tap “Verify ID” to upload your document and complete the process.
Position your document within the frame until it is automatically captured. It is important to make sure all information is visible, and to avoid any reflections.
If you are satisfied with the photo, click "Continue". If not, click "Retake".
You will then be prompted to align your face within the frame; please ensure you look directly into the camera so your face can be captured automatically.
Important!
Images must show all four corners of the original document.
Images must be clear, legible and in full colour; they should not be blurry, black and white, or overly flash-lit.
If you are scanning your driver's license or national ID, please capture both the front AND back of the document.
If images are not clear, you will not be able to proceed with the verification process.
Please note: Automated verification should be completed instantly, but the process may take an additional 1-2 business days if manual checks are required.