I forgot my MT4/MT5 password, what should I do?

Learn the available options to reset a forgotten MT4/MT5 password, including using the Client Portal or password reset via the website. The article also provides guidance on what to do if you still cannot regain access after resetting your password.

Updated 5 months ago

If you can’t remember your password, follow the steps below to regain access to your account:

Reset Your Password

There are three ways through which can reset your password:

Via the Client Portal – Access the client portal and follow the reset instructions.
Via the Website – Go to the Password Reset Page, and follow the instructions.

For more detailed instructions, check out our articles on how to Change Your Password.

If you’re still unable to log in after resetting your password, please reach out to our support team for assistance.

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