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Why can't I see the Professional Client option?

Learn who may qualify for Axi’s Professional Client status under CySEC requirements and the key eligibility criteria you need to meet. Find out how the application process works, what verification involves, and what to do if the option is not available in your account.
Updated 11 hours ago

The Professional Client option is available only to clients with a live and verified account who, based on the information provided during onboarding, may be eligible to apply.

During onboarding, Axi collects information relevant to Professional Client classification. If the information provided does not indicate that you may meet the applicable requirements, the option to apply will not be displayed.

To qualify under CySEC, you must meet at least 2 of the following 3 criteria:

  • A portfolio of financial instruments and cash deposits exceeding €500,000.

  • At least 10 significant-size transactions per quarter over the previous 4 quarters.

  • At least 1 year of relevant professional experience in the financial sector.

If you believe you may meet the requirements but cannot see the option, contact our Customer Success Team. They can check your account and guide you through the next steps.

The information provided during onboarding does not by itself confirm Professional Client eligibility. Final eligibility is subject to verification.

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