To verify your account, we typically request a valid government-issued ID, such as a passport, driver’s licence, or national ID, together with recent proof of address, which is mandatory.

If you are residing in an eligible country but hold a passport from a third country, you may also be asked to provide a valid residence permit. This helps us confirm that your residency status in the country is legal and up to date.

A residence permit may be accepted as part of the verification process, provided it is valid, clearly shows your full name, date of birth, and expiry date, and meets the applicable criteria.

All documents are reviewed on a case-by-case basis in line with regulatory requirements. If additional information is needed, we will guide you through the next steps.