Why didn’t I receive my IB rebates on the expected day?

There may be a delay in seeing rebates for certain trades due to how the trading platform handles position closures, especially when the "Close All" option is used. However, if you believe there’s an issue, we’re happy to investigate it for you. Please contact your account manager directly for assistance.

If you're not sure who your Account Manager is, don’t worry – simply reach out to our Client Services team, and we’ll connect you to the right person.