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Axi- Internal SOP

Find essential details about Axi, including customer support hours, complaint procedures, and more.

About Axi

Everything you need to begin your trading journey – from opening an account to submitting required documents, we’ve got you covered every step of the way.

Getting Started

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Trading Accounts

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

My Axi Account

Everything you should know about Deposits and Withdrawals using MetaTrader accounts.

Deposits and Withdrawals: MetaTrader

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Markets

MT4 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Trading Platform: MetaTrader

Discover how our range of powerful trading tools can elevate your trading experience.

Trading Tools

Everything you should know about Deposits and Withdrawals for Web Platform accounts.

Deposits and Withdrawals: MetaTrader 4 (Web Platform)

Everything you should know about Deposits and Withdrawals for Axi Trading Platform accounts.

Deposits and Withdrawals: Axi Trading Platform (Mobile App)

Margin and Leverage

Trade anytime, anywhere with the Axi Trading Platform (Axi mobile app). Browse our FAQs to find everything you need to make the most of your trading experience.

Trading Platform: Axi Trading Platform (Mobile App)

Trading Platform: MetaTrader 4

MT5 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Trading Platform: MetaTrader 5

Trading Platform Troubleshooting

Discover how our range of powerful trading tools, including Expert Advisors, VPS, and more, can elevate your trading experience.

Learn about our Axi Affiliates, Introducing Brokers, and Money &amp; Asset Managers partnership options and how they work.

Partnerships

Enhance your trading knowledge with our comprehensive educational videos, designed to help you understand key concepts and improve your trading skills.

Educational Videos

Discover how our range of powerful trading tools, including Copy Trading, Expert Advisors, VPS, and more, can elevate your trading experience.

Everything you should know about Deposits and Withdrawals for MetaTrader accounts.

Funding your Trading Account

How do I fund my account using a credit/debit card?

What is the minimum deposit amount?

Can I transfer money to Axi from a different broker?

When will my deposit reach my trading account?

How do I make a deposit into my Axi account?

Why is my deposit request not being processed?

What can I do to protect my account against fraud?

Will I be charged deposit fees?

Learn Axi’s policy on third-party payments, including accepted funding methods, restrictions on deposits from accounts not under your name, and verification requirements for suspected third-party transactions.