About Axi
About Axi
Getting Started
Trading Accounts
My Axi Account
Deposits and Withdrawals: MetaTrader
Markets
Trading Platform: MetaTrader 4
Trading Platform: MetaTrader 5
Trading Platform: Axi Trading Platform (Mobile App)
Trading Tools
Getting Started
Axi Select
Trading Accounts
Payments
Markets
Margin and Leverage
Trading Platform: Axi Trading Platform (Mobile App)
Trading Tools
Partnerships
Educational Videos
About Axi
Trading Accounts
Deposits and Withdrawals: Axi Trading Platform (Mobile App)
Trading Platform: Axi Trading Platform (Mobile App)
Educational Videos
Getting Started
MT4 Troubleshooting
Trading Platform: MetaTrader 4
Margin and Leverage
My Axi Account
Markets
Trading Tools
Deposits and Withdrawals: MetaTrader
Partnerships
About Axi
My Axi Account
Trading Platform: MetaTrader 4
Trading Platform Troubleshooting
Trading Platform: MetaTrader 5
Axi Trading Platform Troubleshooting Guide
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Client Portal 3
Client Portal: Need Help Tab
Client Portal: Trading Accounts Tab
Client Portal: Funds Tab
Client Portal: Tools Tab
How do I change the language in the Client Portal?
I can’t see the option to withdraw after I started the migration. Why is that?
Some of my saved payment methods seem to be missing after migrating to the new Client Portal—how can I restore them?
I got confirmation that the migration was successful. However, I cannot log in to the new Portal. What seems to be the issue?
I didn’t receive a migration notification to the new Client Portal — has my account been migrated?
Can I get temporary access to the old portal?
My preferred language didn’t update after migrating to the new Axi Client Portal. How can I change it?
I'm trying to create an account in the new Client Portal, but I'm getting an error. What should I do?
Why can’t I access the Client Portal anymore?
With the Client Portal migration, can I still use the same payment methods as before?
Some of my personal information appears to be missing or incorrect after migrating to the new Client Portal—what should I do?
I used to log in to the Client Portal using my account number - what should I use now?
My friend had to migrate to a new Client Portal, but I didn’t receive any notification — why is that?
Now that I’ve migrated my account, can I create another Axi account using a new email address?
Why can’t I withdraw to my card?
When my account migrates to the new portal, will I need to add my payment methods again?
What if I have both a personal and a corporate account, but only one has migrated — why is that?
I signed up with Google/Apple/Facebook — why can't I access the Client Portal?
I want to change my authentication method, how can I do it?
I'm not receiving any One-Time PIN (OTP) on my mobile/phone number. How can I fix this?
Are there any new tools or features in the new Client Portal I should know about?
I can’t access the old Client Portal — why is that?
How can I access the Axi Client Portal?
The new Client Portal looks different — is it possible to switch back to the old view?
What happens to my RTS balance during the migration to the new Client Portal?
How do I navigate the new Client Portal? Is there a guide or demo?
Overview of Axi Client Portal
I did not receive my OTP/MFA verification code. What should I do?
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