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How to deposit via PayNow in Singapore — Client Portal

Learn how to deposit funds using PayNow via the Axi Client Portal, including eligibility for Singapore residents, QR code payment steps, minimum deposit requirements, currency conversion, and important QR code expiry information.
Updated 21 days ago

You can deposit via PayNow by scanning the generated QR code using a Singapore banking app that supports PayNow.

Eligibility & Requirements

  1. Available only for clients registered and residing in Singapore.

  2. Minimum deposit: 50 SGD.

  3. Deposits must be made from a bank account registered in your own name.

QR Code Rules

  • Each transaction generates a unique QR code that expires after 30 minutes.

  • Do not save QR codes. Expired QR codes cannot be reused.

  • Always generate a new QR code for each deposit attempt.

  • If a payment is completed using an expired or previously generated QR code after cancellation, contact the Customer Success team with your email and Customer ID.

Steps to Complete

  1. Log in to the Axi Client Portal 

  2. Navigate to "Funds" on the left-hand menu. 

  3. Click "Select Payment Method" and choose "PayNow" from the list. 

  4. Enter the amount you wish to deposit and click "Continue". 
    Note: Minimum/maximum deposit limits vary by payment method, currency, and region. The applicable limits are shown in the Client Portal. 

  5. Review all details and click "Continue". 

  6. A QR code will be generated. Scan it using a Singapore banking app that supports PayNow.

  7. If the QR code expires, generate a new one from the deposit flow.

  8. You will be redirected back to the Axi Client Portal while your deposit is processed. 

Processing Time

Most deposits are credited within minutes after successful payment confirmation. Processing times may vary depending on the bank or payment provider.

Important Notes

  • Do not use saved or expired QR codes. Each deposit requires a newly generated QR code.

  • Payment methods and processing times may vary depending on the bank or provider.

  • If the deposit status does not update after an extended period, contact the Customer Success team.

See Also: How to deposit via PayNow in Singapore — Mobile App

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.

Paynow - full process.png

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