How can I remove/delete a bank account?
Learn how to remove or delete a saved bank account from the Axi Client Portal, including Return to Source (RTS) withdrawal requirements and steps to manage saved bank accounts.Updated 6 months ago
- Log in to the Axi Client Portal.
- Once logged in, click on Funds.
- Under the Funds section, select the Manage tab; this will display all your saved payment methods.
- Click on the Bank Account tab.
- Find the bank account you want to delete, then click the trash bin icon next to it.
- A confirmation pop-up will appear. Click Delete to proceed. If successful, a confirmation message will display.
Important!
You can only delete a bank account if you have already removed the Return to Source (RTS) balance associated with it. To do so, you must withdraw the amount deposited via this bank account before proceeding with its removal.
If you have question or are unable to remove your bank account, please contact our Client Services team for assistance.