How to deposit via Local Money Transfer in Colombia — Client Portal

You can deposit funds using Local Money Transfer by accessing the Client Portal, selecting your trading account, and completing the payment through the supported provider. 

Eligibility & requirements 

1. This payment method is available only to residents of Colombia.

2. Deposit limits: Minimum COP 37,147.27 to maximum COP 40,000,000.

3. A valid Tax ID number is required to complete the deposit.

Colombia local bank transfer rules 

1. You must enter your Tax ID number when making your first deposit using Colombia Local Money Transfer.

2. The Tax ID must contain 6-10 digits (numbers only).

3. Once added, the Tax ID cannot be changed or modified.

4. Entering an incorrect Tax ID may cause your deposit to fail. If this occurs, please contact the Customer Success team for assistance.

5. If you did not provide your city during onboarding, you will also be prompted to enter it during the deposit process.

Steps to complete 

1. Log in to the Axi Client Portal 

2. Navigate to "Funds" on the left-hand menu. 

3. Click "Select Payment Method" and choose "Local Money Transfer" from the list. 

4. Enter the amount you wish to deposit and click "Continue". 
   Note: Minimum/maximum deposit limits vary by payment method, currency, and region. The applicable limits are shown in the Client Portal. 

5. Review all details and click "Continue". 

6. In the payment page, you can view deposit reference number, deposit amount, bank transfer instructions, beneficiary details, and other relevant information.

7. Make the payment by clicking “Accept Payment” to proceed with your deposit. To cancel, click “Decline Payment”.

8. After you select “Accept Payment,” your deposit will be submitted to our system for processing. A processing message will appear and may take 1 to 2 minutes.
   Note: Please do not close the screen during this time.

9. A “Deposit Successful” notification will appear once the transaction is completed. Click “Return to Store” to go back to your Client Portal.

10. You will be redirected back to the Axi Client Portal while your deposit is processed. 

Receiving Time:

Local Money Transfer deposits are credited within 1-3 business days after successful payment confirmation.

See also: How to deposit via Local Money Transfer in Colombia — Mobile App

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.