How to deposit via PIX in Brazil — Client Portal

You can deposit funds using PIX by logging in to the Axi Client Portal and completing the payment through your Brazilian banking app.

Eligibility & Requirements:

1. Available to residents of Brazil only.

2. Minimum deposit: 30 BRL.

3. Payment must be made from an account registered in your name. Mismatched names result in rejection and a refund.

PIX Account Setup (first-time users):

Required details:

1. Nickname (optional)

2. Account holder's full name

3. ID document type: CPF or CNPJ

4. ID number

5. PIX key (choose one format):

   • CPF: 12345678900 (numbers only, no dots/hyphens)

   • CNPJ: 12345678000195 (numbers only, no dots/hyphens/slash)

6. Email: name@example.com

7. Phone: 5511911111111 (no + or parentheses)

8. EVP (Endereço Virtual de Pagamento)

QR Code Rules:

1. Each transaction generates a unique QR code — do not save for future use.

2. If a cancelled deposit later goes through via a saved QR code, contact Client Services with your email and account number.

Steps to Complete:

1. Log in to the Axi Client Portal 

2. Navigate to "Funds" on the left-hand menu. 

3. Click "Select Payment Method" and choose "PIX" from the list. 

4. Select your PIX account, or click "Add New" to add one (see setup details above).

5. Enter the deposit amount in BRL or USD and click "Continue". 
   Note: Minimum/maximum deposit limits vary by payment method, currency, and region. The applicable limits are shown in the Client Portal. 

6. Review all details and click "Continue". 

7. On the payment provider page: confirm details, select document type (CPF or CNPJ), click "Realizar Pagamento" (Make Payment).

8. Complete the PIX payment using the QR code provided.

9. You will be redirected back to the Axi Client Portal while your deposit is processed. 

Receiving Time:

Most PIX deposits are credited within minutes after successful payment confirmation.

Important Note:

The full amount must be paid in a single transaction. Partial payments will be rejected and refunded.

See also: How to deposit via PIX in Brazil — Mobile App

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.