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How to deposit via Credit/Debit Card — Client Portal

Learn how to deposit via Credit/Debit Card (Visa or Mastercard) via the Axi Client Portal, including card requirements, minimum (USD 5), and steps.
Updated 21 days ago

You can deposit via Credit/Debit Card by logging in to the Axi Client Portal using a Visa or Mastercard.

Eligibility & Requirements

  1. Visa and Mastercard only. Prepaid cards are not accepted. Minimum deposit: USD 5.

  2. Card must be registered in your name, matching the name on your Axi account.

  3. Deposits must originate from a card registered in your own name. Third-party card deposits will be returned.

Card Requirements

  • Cardholder Name

  • Card Number

  • Card Expiry Date

  • CVV

Steps to Complete

  1. Log in to the Axi Client Portal 

  2. Navigate to "Funds" on the left-hand menu. 

  3. Click "Select Payment Method" and choose "Credit/Debit Card" from the list. 

  4. Enter the amount you wish to deposit and click "Continue". 
    Note: Minimum/maximum deposit limits vary by payment method, currency, and region. The applicable limits are shown in the Client Portal. 

  5. Select a saved card or click "Add Card" and enter: Cardholder Name, Card Number, Expiry Date, CVV. Important: The card must be registered in your name.

  6. Review all details and click "Continue". 

  7. If prompted, authorise via your card provider's app (3DS — a security verification step used by your card provider).
    Note: If your card's country does not support 3DS, this prompt may not appear.

  8. Once approved, funds will appear in your trading account.

Receiving Time

Most deposits are credited within minutes after successful payment confirmation. Receiving Times may vary depending on the bank or payment provider.

Important Notes

  • If your deposit is declined, see: Why can't I deposit into my account?

  • Payment methods and Receiving Times may vary depending on the bank or provider.

  • If the deposit status does not update after an extended period, contact the Customer Success team.

Need help?

See the screenshots below for a visual walkthrough of each step in the deposit process. If you're unsure at any stage, this guide can help clarify the process.

See also: How to deposit via Credit/Debit Card — Mobile App

card - full process.png

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