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How to deposit via Local Payment Agent — Client Portal

Find out how to deposit funds via Local Payment Agent in the Axi Client Portal, including requirements, limits, and step-by-step instructions.
Updated 15 days ago

To deposit via a Local Payment Agent, retrieve the agent's details from the Client Portal and complete your payment directly with them. 

Eligibility and requirements 

  1. Available to residents of South Korea and Venezuela.  

Payment agent rules 

  1. Deposits are completed directly through the Payment Agent’s link, not within the Client Portal. 

  2. You must save the agent’s details for deposit and withdrawal requests as it will be handled by the same agent. 

  3. Some agents may charge up to 3% fees on each transaction, which are not controlled by Axi. 

  4. Always confirm fees, supported methods, and processing time with the agent before making a deposit. 

  5. Deposits will be processed in US dollars (USD) only. 

Steps to complete 

  1. Log in to the Axi Client Portal 

  2. Navigate to "Funds" on the left-hand menu. 

  3. Click "Select Payment Method" and choose "Local Payment Agent" from the list. 

  4. Select your preferred agent if multiple agents are available. 
    Note: If only one agent is available, you will be directed to their details automatically. 

  5. Note down the agent details, as you will need to contact them to process your deposit: 
    - Agent name 
    - Website URL 
    - Contact number 
    - Operating hours 
    - Supported method 

  6. Click “Continue to Dashboard” to be directed to the main page of the Client Portal. 

  7. Continue to contact the Payment Agent using the provided details.  

  8. Request to confirm the offered payment method and fee before processing your deposit. 

  9. Once the Payment Agent has processed your transaction, the funds will be reflected in your trading account.  

Receiving Time

Most deposits are credited to your account within 1-3 business days after successful payment confirmation. Receiving Times may vary depending on the paymetn agent.

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.

See also: How to deposit via Local Payment Agent — Mobile App

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