How to withdraw via Binance Pay — Client Portal

You can withdraw funds to your Binance Pay account by logging into the Axi Client Portal, selecting Binance Pay as your withdrawal method, and confirming the request. Funds are sent in USDT or USDC via the Binance Smart Chain (BSC) network to your linked Binance account.

Eligibility and requirements

• You must have previously completed a successful Binance Pay deposit. Without one, the Binance Pay withdrawal option will not be available.

• Binance Pay is available only to KYC-verified Axi clients.

• Withdrawals are processed in USDT or USDC via the Binance Smart Chain (BSC) network.

• Each Axi profile can only have one linked Binance Pay account, created during your first successful deposit.

• Binance Pay availability depends on local regulations and service coverage and may not be available in all countries.

• RTS (Return to Source) rules apply: withdrawals are limited to the original deposited amount via the same payment method. Any profits above the deposited amount can be withdrawn using other available methods in the Client Portal.

• Withdrawal limits: Minimum USD 30 – Maximum USD 300,000 per transaction.

Withdrawal rules

Binance Pay withdrawals are subject to Return to Source (RTS) rules, meaning you can only withdraw funds that are linked to your original deposit made via Binance Pay.If you still have funds from your original Binance Pay deposit, you can withdraw up to that deposited amount.

• Once your original deposit has been fully returned, you can withdraw any remaining profits.

Steps to complete a Binance Pay withdrawal

1. Log in to the Axi Client Portal.

2. Go to “Withdraw” and select the trading account.
   Note: Binance Pay only appears if you have previously completed a Binance Pay deposit.

3. Enter the withdrawal amount in your trading account currency.

4. Enter the withdrawal amount.

5. Select “Binance Pay” as the withdrawal method (RTS rules apply).

6. Review withdrawal details carefully.

7. Confirm the request. A “Request Received” message will appear if successful.

8. Axi may perform identity verification before processing.

9. Once processed, funds are sent to your linked Binance Pay account in USDT or USDC via BSC.

10. Check your Binance app to confirm receipt.

Processing time

1. Axi processes withdrawal requests within 1-2 business days.

2. Once processed by Axi, your funds may arrive instantly or within 1 hour.

Important notes

1. You cannot manually add or change your linked Binance Pay account. It is registered automatically during your first successful deposit.

2. If you need to update your linked account, contact the Client Success team.

3. Withdrawal balances update immediately after submission.

4. If a withdrawal fails, your funds will be returned and the Client Success team will contact you with the reason and next steps. You can track your withdrawal request in the Funding History section of the Client Portal.  

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, use this guide as a reference.