Why was I charged a cryptocurrency fee?

IMPORTANT: Before sending, check that the blockchain network you select is supported. Using an incorrect or unsupported network may result in funds not being credited. Contact Axi support if you are unsure.

This fee was not charged by Axi. It is a standard blockchain network fee — also referred to as a gas fee, miner fee, or transaction fee — required by the blockchain to process your transaction.

These fees are paid to blockchain network participants (such as miners on Bitcoin or validators on Ethereum and other networks) who help confirm and secure transactions. Axi does not receive any portion of this fee.

What the fee covers

• Processing and confirming your transaction on the blockchain

• Supporting network operators who validate transactions

• Helping maintain network security and integrity

• Managing transaction demand during periods of high activity

Why the fee amount varies

Network fees change based on supply and demand on the blockchain at the time of your transaction. When more users are sending transactions, fees may be higher. Different cryptocurrencies and networks also have different fee structures.

How fees may vary

• Network fees may be lower during periods of reduced blockchain activity

• Some cryptocurrencies can be used across different networks, where fees may vary

• Always confirm the selected network is supported before sending funds

How much will be received

The final amount received may vary depending on the network fee at the time of the transaction. Fees are applied by the blockchain network and may change in real time.

Example:
Amount sent: 0.1 BTC
Network fee: 0.0002 BTC
Recipient receives: 0.0998 BTC

The fee is paid to Bitcoin miners or validators, not Axi.

Important

Blockchain network fees are outside of Axi’s control. Fees are not guaranteed in advance and may change based on network conditions at the time of the transaction.