Important: This method is only available to residents of Kuwait. 

Follow the steps below to withdraw funds from your trading account in the Axi mobile app using Knet:

1. Open the app and log in. Note: Make sure you are logged into your live account.
2. Click on the “Person” icon in the top right corner.
3. Select “My Accounts” from the menu, then click “Withdraw”.

4. Choose the account you want to withdraw funds from. 

Note: If you have multiple trading accounts, make sure you select the correct one.

5. Enter the amount you wish to withdraw.

Note: If you have already made a deposit using Knet, you can only withdraw up to the initial deposit amount due to the Return to Source (RTS) policy. If you have made multiple deposits using Knet (e.g., 4 times), you will see a separate withdrawal option for each deposit. You can withdraw the full amount or make partial withdrawals from each deposit, up to the original amount you added. 

Important: You can withdraw either the full balance or a partial amount, but withdrawals must be made using the same deposit method. Profits can be withdrawn via the available withdrawal methods (e.g., Bank Transfer). 

6. Based on the deposit made, select the account from which you would like to withdraw (full amount or partial amount). 

IMPORTANT! Be sure to check the minimum and maximum withdrawal limits. If the requested withdrawal amount falls outside of these limits, you will see an error message. 

7. Review the details and make sure that everything is correct. Once confirmed, click “Request Withdrawal” to submit your request for processing.  

Important: If you request a partial withdrawal from a Knet deposit (e.g., $400 from a $1,000 deposit), you won’t be able to submit another withdrawal request for the remaining amount (e.g., $600) until the first request has been successfully processed by the payment provider.  

Note: Multiple refund/withdrawal requests can be submitted simultaneously for different deposit amounts. However, only one withdrawal request can be processed per deposit at a time. Once the first request for a specific deposit is completed, you may submit a request for the remaining balance from that RTS option.  

Note: It takes 1-2 business days to review and process your withdrawal request. 

IMPORTANT: Once a withdrawal request has been submitted your balance will be reflected after the deduction, while it is processing. If your withdrawal request is unsuccessful, the amount will be returned to your balance and our Client Services team will email to advise the reason for failure and the next steps.