Why doesn’t the password link I used for migration to the new Client Portal work anymore?

The link may have expired. If you find the reset link does not work, please try to log out and log in to restart the process. Once a reset link is used, it can’t be used again.

Also, if you started the process on a browser and switched to mobile (or vice versa), you’ll need to log back into the Client Portal and restart the process, as the session won’t carry over between devices.