Setting up an Account
How do I register and open an MT4/MT5 account in the Client Portal?
How long does it take to verify my account and get login details?
How can I upload my documents in the Axi mobile app if I didn’t submit them during account opening?
Why has my account not been verified?
Can I open an Axi account in any country?
Why can't I see my country on the list to open an account?
Can I open an Axi account if I live in the United States?
Can I open an account if I reside in Ontario, Canada?
How to open an account using the Axi Trading Platform app?
How do I register and open an Axi trading account on the Axi website?
How many trading accounts can I have?
What documents do I need to open an account?
Why was I not asked to upload my identification document when opening my account?
Can I change my account type?
How can I request an additional trading account?
How do I upload identification documents to verify my Axi Trading account?
How do I upload documents to verify my MT4/MT5 trading account?
What should I do if I can’t upload documents via the Client Portal?
Can I register an MT4/MT5 account via the Axi app and then log in to the Client Portal with the same credentials?
Which types of identification are accepted?
What should I do if my identity check fails?
I haven't received the email confirming that my trading account was opened. How can I find my trading account details?
Why can't I apply for a new trading account?
If I close my account, can I apply for a new one using the same email address?