Setting up an Account
How long does it take to verify my account and get login details?
How can I submit identification documents if I didn't provide them when opening my Axi Trading Platform account?
Why has my account not been verified?
Can I open an Axi account in any country?
Why can't I see my country on the list to open an account?
Can I open an account if I reside in the United States?
Can I open an account if I reside in Ontario, Canada?
How can I open an account using the Axi Trading Platform app?
How many trading accounts can I have?
What documents do I need to open an account?
Can I change my account type?
How can I request an additional trading account?
How do I upload identification documents to verify my Axi Trading account?
How do I upload documents to verify my MT4 trading account?
What should I do if I can’t upload documents via the Client Portal?
Which types of identification are accepted?
What should I do if my identity check fails?
I haven't received the email confirming that my trading account was opened. How can I find my trading account details?
Why can't I apply for a new trading account?
If I close my account, can I apply for a new one using the same email address?