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General Information
What deposit and withdrawal methods does Axi offer?What are the minimum and maximum deposit and withdrawal amounts?Are there any fees for deposits and withdrawals from Axi?Why was I charged a cryptocurrency fee?What is Return to Source (RTS) and how does it work?Can I use someone else's card or bank account to deposit or withdraw fund?Why haven't I received my withdrawal yet?How long does a withdrawal take to process?Can I withdraw funds if my account has a negative balance?Why can't I deposit into my account?I made a deposit using bank account, but it has not appeared in my Axi account. Why?What should I do if I have an issue with a deposit or withdrawal?Why do I see a different amount deposited than what’s in my trading account?What information is required when adding a bank account for a bank transfer?How is my withdrawal balance calculated?Why can’t I withdraw my funds?Can I cancel a withdrawal request I have already submitted?Why did I receive less than the amount I withdrew?My crypto withdrawal didn't arrive – what happened?Why am I unable to withdraw if my account or bank account is not verified?What happens if my card is expired, lost, or stolen when I try to withdraw?How are deposit exchange rates calculated at Axi?What happens if I deposit into the wrong trading account?How do I set up a Binance account and activate Binance Pay?What do I need to set up Binance Pay with Axi?Is Binance Pay available in my country?How do I find my Binance Pay ID?What are Binance Pay's requirements and restrictions?How long does a deposit take to reach my account?Can’t access eWallet used for deposit: How to withdraw fundsWhat does my withdrawal status mean?What if my bank account is closed and I need to withdraw?Can’t access crypto wallet used for deposit: How to withdraw fundsWhy must I withdraw using the same method I deposited with?